What to Do If You’re Facing Audio and Video Problem During a Video Chat or Online Meeting

Are you facing audio and video problems while using online meetings or video chat software? If your answer is yes, then you have come to the right place because today, we are going to share with you seven things that you can do if you are facing audio and video problems during an online meeting or video chat.

Here are the seven things that you can do if you are facing an audio or video problem during a video chat or online meeting.

Check Audio and Video Settings of the Platform

The first that you must-do if you are having sound or video issues while using an online meeting platform like Zoom or Google Hangout, is to check the audio button and video settings of the software/app. Why? Because there are many online meeting platforms or software that, by default, mute the audio of the participant when they join an online meeting.

Similarly, if you have video issues, check your webcam settings and the video settings of the online meeting software to ensure that your video feed is not getting affected by them.

Ensure That You Have Selected the Right Devices

This is another common cause due to which you might be facing audio or video problems in your video chat or meeting, especially if you have multiple audio/video devices connected to your system. So, go to the audio and video settings of the software and check which devices are being used by the software for audio/video and change these settings to select the right device if the software is using the wrong devices for audio/video.

Install Latest Drivers

If your webcam/microphone is not getting detected by the system, then try updating your computer’s audio/video driver. To do this, go to “Device Manager” and update your audio, video, and USB drivers. Next, download the latest driver for your webcam/microphone through its manufacturer’s website. Once you have installed all the latest drivers, recheck your system to see whether the problem is solved or not.

Check Your Computer’s Privacy Settings

Another thing that you can do if you are having trouble audio and video trouble is to check your computer’s privacy settings. Many times, people accidentally disable microphone and camera settings of their system and thus face audio and video problems on their device. To check your privacy settings:

  1. Click on the “Home” button.
  2. Now click on the settings icon.
  3. Next, go to Settings>Privacy.
  4. Next, click on “Camera/Microphone.”
  5. Enable “Camera/Microphone” if disabled in privacy settings.

If you are a Mac user, then go to “System Preferences” and follow these steps:

  1. Navigate to “Security & Privacy.”
  2. Click on the padlock and enter your password.
  3. Now check whether you have granted microphone and camera access to the software that you are using for video chatting or online meeting or not.

Check Your Browser Settings

If you are using your browser like Google Chrome for video chatting or online meeting, make sure that you have given microphone and camera access permission to the browser. To check these permissions in Google Chrome:

  1. Click on ellipses or three dots.
  2. Navigate to Settings> Privacy and Security.
  3. Now click on “Site Settings” under the “Privacy and Security” section.
  4. Check your microphone and camera settings.
  5. If you have blocked the browser from accessing your camera and microphone, then give access permission to the browser.

Connect Your Webcam and External Microphone to Different USB Port

If you are facing video or audio issues, then try connecting your webcam and external microphone device to a different port. By doing this, you can check whether your system’s USB port is working correctly or not. If you see that connecting your webcam and external microphone to different ports solves your problem, then take your computer to an expert for fixing the faulty USB port.

Use Different Webcam and Microphone

Finally, the last thing that you can do if you are facing audio and video problems is to try connecting a different webcam/microphone to your system and see if the problem gets solved or not. If the problem gets solved, then your webcam and microphone are faulty, and it’s time that you purchase a new microphone/webcam for your computer.

Conclusion

These were the seven things that you can do if you are facing audio or video problems during an online meeting. So, do try these tips if you are facing audio or video problems during a video chat or online meeting.

Abigail Smith is an inventive person who has been doing intensive research in particular topics and writing blogs and articles on Legit-directory and many other related topics. He is a very knowledgeable person with lots of experience.

Published by Blogger

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